News

An incident happens. Your driver calls it in. You know there’s footage — but do you know how to get it, package it, and get it in front of your insurer in a format that actually moves the claim forward? Raw footage alone is not an evidence pack. A clip of the collision is a […]

4 August 2026

Why Camera Tampering Is a Fleet Management Problem A driver covers the forward-facing camera with a folded tissue before the start of a shift. A sticky label goes over the driver-facing lens. A camera angle is nudged slightly downward so it captures the dashboard rather than the road. None of these events are obvious from […]

The Real Cost of Running a Fleet Without Live View Fleet managers know that the visible costs — fuel, tyres, maintenance — are easy to track. What is harder to track is what an unmonitored fleet costs you indirectly: inflated claim settlements that run months, idle vehicles waiting for footage you cannot pull remotely, driver […]

The Claim That Arrives Before You Know There Was an Incident A third-party solicitor’s letter arrives three weeks after an incident on your route. By the time it lands on the transport manager’s desk, the driver’s recollection has faded, no footage has been pulled, and the other party has already submitted their version of events […]

Not All Live View Platforms Are the Same A question that comes up every time a fleet manager starts comparing live view systems: why do two platforms that both claim “live view” feel completely different when you try to use them under pressure? One gives you footage within seconds of an incident. The other buffers, […]

What Is Live View and Why Do PSV Operators Need It? Something has just happened on your route 42 coach. A passenger reports an incident at the front of the vehicle. Your driver’s account is one version of events. The third party’s version — already submitted to insurers — is something different entirely. Without live […]

Deliveries Are Where the Claims Come From Last-mile delivery fleets generate a disproportionate share of the incidents, disputes, and insurance claims that fleet managers deal with. Not because the driving is inherently more dangerous — though urban density and time pressure create a genuinely higher-risk environment — but because each delivery is a discrete event […]

When the Vehicle Is at the Site and You Are Not Construction vehicles present a monitoring challenge that most other fleet types do not: the vehicle often leaves the depot in the morning and stays at a construction site for the rest of the day, or for days at a time. The transport manager’s line […]

Why Waste Collection Needs More Than Recorded Footage A refuse lorry makes hundreds of stops per day. Crew members work outside the vehicle at the rear and nearside at each collection point. Pedestrians, cyclists, and parked vehicles are present throughout the route. The vehicle reverses regularly, often in restricted residential streets where visibility is limited. […]

The Gap Between Alert and Outcome A collision is not an event — it is a sequence. Something happens before: a driver who is distracted, a following distance that has been too short for the last ten minutes, a risky overtake on a difficult stretch of road. Something happens after: an impact, a near-miss, a […]