Introduction An operations manager opens the telematics portal after a courier reports a minor collision. GPS shows an event, but the MDVR footage arrives hours later and the timestamps don’t match; the insurer asks for a verified clip and the team spends the afternoon extracting and validating evidence. Time lost, a frustrated driver and a […]
4 August 2026
This guide is operator-first and pragmatic. It explains how recording settings and storage choices affect how long footage lasts, gives recommended retention windows by user type, and provides a step‑by‑step incident‑preservation workflow. This is operational guidance, not legal advice. TL;DR — Personal drivers: 7–30 days. Rideshare/couriers: 30–60 days. Commercial fleets: 90–365+ days depending on regulator/insurer […]
Operator-first guide to remote playback for fleet managers: how it works, where it fails, legal checks (ICO/DVSA) and a 10-step implementation plan.